Fabulous company to deal with, especially with the current COVID circumstances. Shaun and Andy have been amazing with the ‘remote’ purchase of my new truck, videos were sent to my phone and everything has been discussed at length on the phone or via email, making the experience of buying a truck a 100 miles away as easy as possible.
It has taken a fair few weeks, with the weather and the lockdown to actually get things sorted, but Nothing too much trouble for these guys, especially when I kept asking ‘Girly’ questions! They have a massive collection of pick ups and we were totally spoilt for choice, I had a specific preference as to colour and spec of vehicle and they had just what I wanted. I am totally delighted with my pick up and want to
Thank you all for your time. Keep safe.
I have only good and positive things to say about our experience at Otter Vale Motors. From the start Andrew was helpful knowledgeable and honest with us, which is in itself unusual when buying a vehicle. Had a fair price trade in on our car. Picked it up yesterday in a safe COVID situation. I really am happy with our purchase. All the staff involved deserve credit for an excellent job. I hope if there are any issues in the future it will be dealt with as professionally as the sale. Well done.
Just bought a new Isuzu blade from these guys and from initial point of contact through to collecting the vehicle nothing was too much trouble.
Fantastic service from start to finish.
I gave over the specs and price range I wanted to work within and was literally pointed to the perfect vehicle and I've been driving around for the last 3 weeks with a big smile on my face. Would highly recommend Otter Vale Motor services without reservation.
Shaun and the guys were really helpful in sorting our truck for us. From the minute I expressed interest in it to the day of collection, they’ve kept us informed of the progress and just been generally awesome. Thanks so much!
We bought our new pickup from Otter Vale Motors about a year ago. They were very helpful with us when we were thinking of buying the truck and they were excellent when we proceeded to go ahead with the purchase. Every time we've had to contact them they have quickly answered any questions and always happy to sort out any issues, we would highly recommend Otter Vale Motors. We will definitely be using them again if we purchase any other vehicles.
What a great team.
I have purchased three cars from this garage and have my service and MOT done here! I have had wonderful experiences each time and the staff are always really friendly and helpful! They have always answered any of my queries or concerns promptly! I would highly recommend this garage!
Very friendly and helpful. 5 out of 5 Stars
Thank you to all concerned for carrying out an emergency repair on my Volvo Estate which I brought in to your Upottery service centre on the afternoon of Friday 9th Feb 2018. The Mechanic who carried out the work and the Receptionist were both very helpful and pleasant. We were back on the road two hours after arriving without appointment. They even gave us great advice as to what route to take to get to our destination avoiding all the jams. I am afraid I was so keen to get going that I didnt really take time to express my gratitude properly.
Gerard De La Garde
Dealt with Shaun and he was so helpful and managed to find my dream car at a price I could afford. I cant recommend these guys enough super super happy
I bought an Audi A3 3.2 Quattro this week. Sean and James were amazing. They are both very friendly and Sean provided an excellent non pressure test drive. An absolute pleasure doing business with them and would highly recommend.
I have a lot of trust in these guys we worked mostly with Shaun and I would definitely buy from them again. When we picked up the car it broke down a few miles down the road no fault of the garage this was just a random and fairly minor issue. They came out after hours and provided a temporary replacement and very courteous at the same time. They lived up to their warranty on a couple of other issues and also provided additional maintenance that I asked for. Also helped collect and deliver the car which they didn't have to do. Overall you car certainly trust this company and I will use them again in the future.
5 out of 5 stars - Great garage did everything a car sales garage should do. Highly rated and will look at buying from them again in the future cheers guys
Excellent service. If you buy from anyone, buy from this company.
Fantastic Service, Fantastic Price, Fantastic People. Would Recommend To Anyone
Excellent Staff, Great Mechanics, Great Service.