You have the right to cancel this contract within 14 days without giving any reason.
The cancellation period will expire after 14 days from the day on which you, or a third party other than the
carrier and indicated by you acquires physical possession of the goods/vehicle.
To exercise the right to cancel, you must inform us OVMS, of your decision to cancel this contract either
by phone, or a clear statement sent by post or email to our address as noted above. If you wish to cancel via
email we will communicate to you an acknowledgment of receipt of such cancellation to the senders’ email
address without delay.
To meet the cancellation deadline, it is sufficient for you to send your clear statement or form confirming your
exercise of the right to cancel before the cancellation period has expired.
Effects of cancellation
If you cancel this contract, we will reimburse to you all payments received from you, including the cost of
delivering the goods/vehicle to you (except for the supplementary costs arising if you chose delivery over
collection or a type of delivery other than the least expensive type of standard delivery offered by us). This
reimbursement is subject to the following conditions:
• We may make a deduction from the reimbursement for loss in value of any goods/vehicle supplied if the
loss is the result of unnecessary handling by you. Anything over and above a standard test drive will be
considered unnecessary handling and will lead to a deduction of £1 for each mile driven over 50 miles. In
addition, we will also be entitled to make a deduction for any damage or excess wear.
• We will make the reimbursement without undue delay, and not later than 14 days after the day we
receive back from you the vehicle and all documents which were supplied including, but not limited to,
service histories and the V5 documentation. We reserve the right to register the vehicle with the DVLA
only on expiry of your 14-day cancellation period.
• We will make the reimbursement using the same means of payment as you used for the initial transaction
unless you have expressly agreed otherwise. In any event, you will not incur any fees as a result of the
reimbursement. This may include handing back any part exchange vehicle if still available and/or seeking
payment from you to cover any negative equity.
• We will withhold the reimbursement until we have received the goods and all paperwork back in good
order.
• It is your responsibility to return the vehicle without undue delay and in any event not later than 14 days
from the day on which you communicate your cancellation of this contract to us. The vehicle must not be
driven from the date you notify us of your cancellation, other than to drive it back to us.
• You will remain liable for the vehicle and so for its tax, insurance, and any fines, charges, or penalties until
it has been accepted back to our premises.
• You will have to bear the direct cost of returning the goods/vehicle and take full responsibility for the safe
return of the vehicle.
• You are only liable for any diminished value of the goods resulting from the handling other than which is
necessary to establish the nature, characteristics and functioning of the goods according to the previous
reference to test drives.